CRM

Customer relationship management at its best

INDUSTRY LEADING SOFTWARE

CRM – Customer Relationship Management

Your customers are at the heart of everything you do – so it follows that CRM tools are going to be central to all your business plans. Our CRM solution will help your sales team by gearing them up with a system that improves the relationship they have with customers. 

This is thanks to its ‘Accessible anywhere and on any device’ core, allowing them to work out in the field – in fact anywhere there’s an internet connection. With its 360 degree view of each account your customers are bound to be impressed.

  • Easily compare to the previous year
  • Performance and activity tracking in real time
  • Automated end of campaign reminders
  • Leads lists relevant to sales projects

Through its dynamic and configurable reporting, customers can be shown the impact of their campaign, and account managers can justify the expenditure with demonstrable ROI feedback.

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Increased visibility

Giving your team all the answers

Professional and impressive

Demonstrate to customers the business’ ability to communicate across departments and the capability to manage their accounts effectively.

Increase opportunities

Increased visibility across the business provides an opportunity for cross-selling to further grow the relationship with the customer.

Monitor success

Account managers can review, intervene and adapt if they feel the customer won’t be receiving the maximum benefit from the campaign.

INCREASE PRODUCTIVITY

A single intuitive system

It’s time to ramp up productivity in your sales and finance teams by enabling everyone to operate from a single intuitive system. Firstly, all departments can access a single source of truth on an account’s history, interactions, orders, and credit status. This means clear visibility of all documents relating to the customer, whether they are in the office or out in the field. Secondly, processes such as approval requests and finance interceptions are automated, freeing staff to focus more on the customer, and less on the paperwork.

Solutions for every team

Saving you time and money across each of your departments

Editorial

Our solutions work seamlessly together to give you the tools needed to increase efficiency. They include Knowledge Publish, Knowledge Access, Knowledge Plan and Digital.

Advertising

Cut out the copy and paste along with time-consuming inputting and let your team to focus on what matters. Our solutions include Finance, Advert Booking, CRM and Production (Pulse).

Circulation

Strengthen customer relations while driving efficiency, accuracy and quality data management. One tool does the job for circulation and it is NCS.

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